There are two types of people: those who truly represent your service culture, and those who don’t
We help you find the ones who do
We know that your SERVICE CULTURE is the foundation that that allows you to create unique experiences for your guests; a customized assessment model for selecting your STAFF from the best talent is the critical component to build sustainable EXCELLENCE.
We predict if someone has the potential to create the best service experience for your guests
Key stats in hospitality…
Gold standard principles in selecting the best talent for your culture
Each culture is unique, as is the talent you need for each role.
Leverage over 25 years of scientific research to create a unique hospitality talent assessment model, which combines the components that you will need from each person to build a world-class SERVICE CULTURE.
Customized assessment profiles
A custom solution to assess each component needed for your culture
Our experience in hospitality
use our customized solutions
of experience in the industry
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