Performance Evaluation

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PSIGMA accompanies you in your process to achieve change with HIGH PERFORMANCE
PlanningCommunicationEvaluationDevelopmentMonitoring
Planning
    Schedule
    Logistics
    Apply online and / or paper
Communication
Prototype material support customized for each company
Evaluation
  • Customizable standard questionnaire
Development
  • Application of the test
  • Access to corporate account
  • Delivery of real-time results
Monitoring
  • Model Identification of action plans
¿What is High Performance?¿What evaluates High Performance?Benefits¿Why is it so effective?Advantages

It is the most comprehensive tool that evaluates performance based on competencies and performance indicators from the standpoint of service. It begins from the identification of clear criteria and standards of individual performance-Competition and indicators that are related to work and /or function of the service.

HIGH PERFORMANCE identifies performance criteria that are required to provide a high quality service, in addition to closing the gap between customer expectations and those of the organization or person providing the service.

High Performance valuates eight races and three indicators have been identified by expert's highest world class standards, assessments of service quality:

    Develop a customer-oriented organizational culture.

Achieve sustainable superior performance through the implementation of the results in the present, while in parallel, will strengthen the capabilities and competencies.

Measure what and how to manage individuals, teams and organization.

Management performance from four key dimensions: planning, measurement, development and monitoring.

Identify and measure levels of individual contribution in business outcomes.

Include performance indicators depending on the needs of the company.

Usually the performance is evaluated by people who do not receive direct management and from indicators that are not part of the expectation of those receiving the service; this perspective allows identifying the gaps real satisfaction service.

COMPONENT FEATURES
Comprehensive Performance Management
  • Consider four phases in the development of performance evaluation: Planning, Measurement, Development and Monitoring.
Planning Process
  • Set the frequency of measurement according to strategic business planning. It is defined and trained assessors.
      Communication strategies are designed, application and feedback process.
Measuring instrument
  • Agile instrument that facilitates the processing of information.
      Allows simultaneous multiple assessors: boss, self, clients, peers and subordinates.
Development Plans
  • Generates individualized development plans immediately.

The proposed measures to close the gaps between expected levels of competency

Profiles and levels defined in current evaluation.

      The plan can be sent to all parties involved in the evaluation process for their information.
Tracking Performance
  • Allows managers to verify compliance with development plans at anytime, anywhere.

Allows managers to lead processes of coaching colleagues.

Reports and reminders are sent to the chief and collaborator on the pending actions to fulfill.

      It ensures that proposed actions are being undertaken and the skills and performance indicators have improved.
    You will be able to manage their processes via Online.

Receive reports that compare the overall scores of the individual over the group or to compare the scores given by all evaluators to the same individual.

From the information, you can identify strengths and areas for improvement of the evaluated for each of the skills assessed.

Will observe the responses generated by all evaluators in each of the items that make up the test.

Creating a Development Plan for each evaluated according to the gaps against the competency profile and indicators immediately.

Monitor easily with the commitments acquired in the assessment of each person.
   
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Supporting The Strategy
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Powerful methodology that allows you to identify from a strategic approach: Climate, Culture and Best Practices to work.

Measurement focused on the development of diagnostics by integrating the concepts of organizational climate and culture in a single assessment.

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Competency assessment system based on a methodology that will allow 360 ° to make a personalized diagnosis and provide effective feedback.

Excellent diagnostic measurement that provides corporate evaluators understand and clarify what happens in your company and make timely decisions.

Complete assessment that measures the perception of overall performance of an employee based on skills associated with a higher level of service.

Assessment that demonstrates the customer perception of internal / external for quality of service provided by an area or entire organization.

Methodology that enables measurement of psychosocial risk factors taking into account the factors intralaborales, extra labor and individuals.

Recruitment Tests

PersonalEvaluación selection tests measuring cognitive ability of people in the workplace and activities taking place in the everyday organizational Practical Intelligence

Exclusive methodology for assessing the cognitive processes in people with executive and managerial roles

Evaluation will identify the level of development of skills in its employees and applicants

Identify potential collaborators evaluating the competitive attributes of Customer Service

Methodology that provides the best system of market support decision making for senior positions in companies

Evaluation of righteousness in their employees and applicants identifying honest behavior, time management, control of psychoactive substances and behaviors diligent.

Complete operating personnel assessment to select by selecting the most relevant factors for your company

Under the model personally assess DISC (Dominance, Influence, Stability and Complacency), Occupational Interests and Cognitive Skills

 

It is an objective assessment that can predict the success of those responsible for sales results, integrating everything you need to know your team